I served as a strategy consultant for US Federal Courts in evaluating and evolving their human-centered design process.
I was the Product Design Lead for Best Egg’s new Financial Health product.
Product Design, Leadership
I served as a strategy consultant for US Federal Courts in evaluating and evolving their human-centered design process.
UX Strategy
I was the UX Designer for a Watson AI tool built to help automate tagging tasks for learning professionals.
Product Design
I was the user research lead on the redesign of IBM’s enterprise learning management system, used by 400,000+ IBMers and commercial clients.
User Research, Leadership
I redesigned Event Central and Classroom Central and merged then into IBM Events and Classes.
Product Design
I was the UX Architect for the initial creation of the IBM Career Paths app, which shows IBMers potential career paths within the company and steps they can take to pursue them.
Product Design
I provided user research support for the pilot launch of YL Boost, a mobile learning habit building app for IBMers. In this role I provided a wealth of design recommendations to the product team and advised on transition from pilot to full launch.
User Research
I established and manage a platform for Your Learning User Research. It is used to communicate our process and findings to stakeholders and to collaborate within our team more effectively.
User Research
I created and manage an internal user feedback SAAS that was installed on dozens of IBM learning products. It helped many teams establish a user centric view of design.
User Research